Balquhidder Mhor Lodges Booking Terms and Conditions
As a consumer,
you have legal rights in relation to your holiday at Balquhidder Mhor Lodges if
it is not as described. Advice about your legal rights is available from your
local Citizens' Advice Bureau or Trading Standards office.
Additional
terms and conditions to comply with Covid 19 guidance
It is
necessary for Balquhidder Mhor Lodges to take all necessary precautions to
ensure our environment is safe for guests and employees on the site. To enable
us to comply we require our guests to agree to undertake the following
measures:
·
Hand
sanitiser will be placed within the entrance of each lodge. Please ensure that
all guests in your party use the sanitiser prior to entering the lodge
·
Upon departure guests must strip the beds,
including pillow and mattress protectors, and place the used bedding and towels
in large plastic bags that will be provided.
·
Please place your in black bin liners
provided and leave the bags in the designated area upon departure. Additional
bin bags will be available upon request
Failure to
comply with these requirements will place a greater risk upon our cleaning team
and will incur a full forfeit of your Good Housekeeping deposit.
Conditions of booking
By making a Booking
Request you confirm that:
• you are 25
year of age or over
• you have the
authority of all persons in your party to book on their behalf
• if the
booking being made does not include yourself then there is at least one person
in your party that is at least 25 year or over
• you accept
these Terms
• you agree
that you will be responsible for any loss or damage caused by you, or any
member of your party accompanying you. The cost of damages or penalties will be
deducted from your Good Housekeeping deposit. You agree to pay for additional
costs invoiced to you if the damage or penalties caused is greater than the
value of the Good Housekeeping deposit,
• your group is
neither a stag nor hen party
• The maximum
number of people occupying your accommodation must not exceed the number shown
in the lodge. Should you exceed the occupancy of the lodge, you will forfeit
all your Good Housekeeping deposit (see section 8)
• Day visitors
are not permitted
1. Payment
If the arrival
date of your reservation is more than 45 days later than the date on which you
make the booking, we will request a deposit of £150.
The balance of
the payment for your holiday will be requested 45 days before the start of your
stay. We will send you a reminder email to pay the balance by bank transfer. If
you chose to pay by credit or debit card we will add a 3.5% surcharge.
If we do not
receive the full payment from you 45 days prior to your arrival date, we will
treat this as a cancellation of your booking reservation and you will forfeit
the total cost of any payments made to date.
For all
bookings received within 45 days of your holiday start date, full payment is
due at the time of booking.
Online payments
through the website can only be made online by PayPal using your PayPal account
or by checking out as a guest and using your Debit or Credit Card.
2. Cancellation and changes to your booking
Changes made
by you
If you want to
amend your booking, please notify us as soon as possible.
Amendments to
your booking can be made up to 28 days prior to the start date of your holiday,
subject to availability.
We reserve the
right to charge an administration fee of £25 for amendments to bookings
Cancellation by you
If you want to
cancel your booking, you must notify us as soon as possible and confirm this in
writing (by letter or email).
Provided the
written notice of cancellation is received by us not less than 28 days before
the start date of your holiday (your arrival date), only the deposit will be
forfeited.
For
cancellations made within 28 days of your Arrival Date, unfortunately, you will
forfeit all monies paid.
Cancellation by us
We reserve the
right to cancel your holiday. In the unlikely event of us having to cancel your
holiday (except where you have failed to make full payment on time) we refund
all monies paid to us.
Force Majeure
In exceptional
circumstances, such as but not restricted to instances where Government
regulations, such as (but not limited to) Covid 19 restrictions, where the lodges
are closed for your stay, then you will have the opportunity to reschedule the
original booking to a future date and duration of comparable value, at no extra
cost to you. No refund will be awarded in this situation, unless you cancel
within the criteria set out above (Cancellation by you). The option to
reschedule the original booking will remain open for one calendar year from the
arrival date of the original booking.
Please note
that any refunds due can only be made by the original payment method.
3. Who we are
Balquhidder
Mhor Lodges is a sole trader. Contact us at Balquhidder Mhor, Balquhidder Braes
Holiday Park, Lochearnhead, FK19 8NX.
4. How these terms and conditions apply to our contract.
We consider
these terms and conditions (the "Terms"), together with your booking reservation, our price list and our
booking confirmation set out the entire agreement between you and us for the
supply of our services to you (“Contract”).
We intend to rely upon these Terms in relation to the Contract between
you and us.
Please note
that by making a Booking Reservation, you and all members of your party agree
to be bound by these Terms. This does not affect your statutory rights as a
consumer. You should print a copy of the Terms for future reference.
Please also
ensure that you have checked that the details in your Booking Reservation are
complete and accurate before you submit the form and commit yourself to the
Contract.
If you think that there is a mistake in either
the Terms or the Booking Reservation and a change is required, please make sure
that you ask us to put this in writing. This can help avoid any problems about
what you expect from us and what we expect from you.
We reserve the
right to change these Terms at any time and any such changes will apply in
relation to any new Bookings Reservation submitted and made after the changes
are posted on the website.
Please read the
Terms each time you submit a Booking Request to ensure you understand the Terms
which will apply at that time as submission of a Booking Request shall signify
that you have accepted to be bound by the latest set of Terms.
5. Making a Booking
In order to make
a Booking Reservation, you will need to complete a booking form on the website
or a direct booking form which can be requested from us and emailed to you.
The booking
form process allows you to check and amend any errors before you submit the
Booking Reservation to us.
Please take the
time to read and check your booking at each stage of the booking process, as it
is your responsibility to provide us with the correct information.
After you
submit a Booking Reservation, you will receive an e-mail from us confirming that
we have received your Booking.
The
confirmation email of your reservation shall signify that we have accepted your
Booking Reservation subject to these Terms. At this point a Contract shall come
into existence between you and us on these Terms.
Our acceptance
of your Booking Reservation is at our absolute discretion and will only take
place once we issue an email confirmation accepting your Booking Reservation.
Subject to any
enduring conditions, the Contract will last until you and your party leave our
Site.
Our Contract
binds you, (the person named on the booking confirmation) and all members of
your party, including children. You must ensure that all members of your party
are aware of and accept these Terms. Our Contract continues until the last
member of your party has left the Site, including any extension to your stay
and for such time afterwards as may be necessary.
Please note
that we cannot permit a transfer of a booking to another person or party. The
existing booking will need to be cancelled in accordance with the terms as set
out within this document and a new booking made.
Booking duration
Bookings are
subject to minimum stay requirements, according to the type of break that you
choose.
If you have to
cut your booking short for any reason, we cannot give you a refund.
Single sex groups
Group and
single sex bookings are welcome with the understanding that from 10pm we ask
guests to respect the need for privacy and quiet by other guests.
The location is
not suitable for Stag or Hen parties.
6. Prices
You will pay to
us the price of your holiday as set out online at the time that you submit your
Booking Request.
Prices vary
depending on the time of the year. If your stay falls within two or more price
bands, the corresponding price for each date range will be charged for the days
that you stay during the relevant price band. We do not charge VAT.
7. Hot tub use
Please note
that in order to maintain the best levels of hygiene, your hot tub may have
been refilled on the day of your arrival. If this is the case, it will not be
fully warm for comfortable use until the evening of your arrival.
Plastic glasses
are provided for drinks in the hot tub.
Guests who wish
to use the hot tub should not be wearing fake tan products and we ask that
guests shower before using the hot tub.
(Note: guests
using the hot tub wearing fake tan products will leave an un-welcome deposit
around the rim of the hot tub since the action of the spa removes fake tan).
We will have to
charge you £100 to clean the hot tub should you or your guests fail to adhere
to this condition, and as a result the hot tub is contaminated and requires
cleaning.
Guests are not
permitted to take any glass into the hot tub. If glass is broken in the hot
tub, please evacuate the hot tub and report the incident to the site warden. A
charge of £250 plus any of the cost of any component repairs will be made.
8. Damage to our property
A £100
"Good Housekeeping and Damage" deposit will be required prior to your
arrival to cover any damage to the lodge, its contents or the site.
For groups of four
or more people, the damage deposit will be £200.
Please note
that you will be liable for the actual cost of any damage to the lodge, its
contents and the site (this may exceed your deposit and you will be required to
pay any excess).
If excessive
cleaning is required, the additional cleaning cost will be passed onto you. We
will provide photographic evidence of the wilful damage or mess within the
lodge to you.
Prior to your
departure, you agree to leave the lodge as you found it. This will mean
adhering to our Good Housekeeping policy as follows:
-
Ensuring that all crockery, cutlery, kitchen
equipment etc is cleaned and returned to its original location
-
The kitchen surfaces and the cooker surfaces are
cleaned down
-
Ensuring all lodge furniture, including soft
furnishings and decking furniture are returned to their original location if
you have moved them
-
All rubbish is taken out of the lodge and
deposited in the bin area by the park entrance. Please recycle where you can.
-
The above is our meaning of “Good Housekeeping”
If additional
work is required to be performed by our cleaning team as a result your failure
to adhere to our Good Housekeeping policy, we will deduct the cost of this work
from your Good Housekeeping deposit.
We shall be entitled to charge you
for any costs or expenses we incur as a result of any breakage, damage, loss or
failure by you to leave the cabin in a clean and tidy condition as per our Good
Housekeeping policy.
Please note
that in the event that we need to claim further funds from you due to any
damage, loss or costs that we may incur or subsequently incur, we reserve the right invoice you for those
damaged and to recover those charges by any formal means.
9. Arrival and Departure
Arrival time on
Site is between 4pm and 8pm on the agreed date of arrival.
If you are
likely to arrive after 8pm, please let us know by email or telephone.
Please note
that arrivals may, subject to availability and an early arrivals’ fee, may be
accommodated from 1pm.
If you are interested
in taking up this offer, please contact us by email before your arrival and at
least 7 days before your arrival date if you wish to request an early arrival.
You are
required to vacate the cabin by 10am on your agreed date of departure. Late departure
will result in your forfeit of your Good Housekeeping deposit.
10. Your Responsibilities when on Site
By making a
Booking you agree that you and your party will at all times comply with
requests of the Site Warden.
As the person
booking the holiday, you are responsible for the behaviour of all members of
the party whilst on the Site.
The lodge must
be left in a clean and tidy condition, as you found it, including the barbeque.
You agree to take all your waste and rubbish from the lodge and deposit it in
the site’s refuse area at the entrance of the site. Please recycle where you
can.
Please make us
(by email or phone), or the Site Warden aware of any breakages or damage caused
during your stay.
You agree to
respect the lodge, it’s contents, the hot tub and surrounding area.
You are responsible for the
behaviour of all members of your party. Please show consideration to other
guests on the site.
Noisy or disruptive behaviour,
especially at night, wilful damage to the Site or lodges or other behaviour
considered may result in us asking you or a member of your party to leave the
Site immediately. No refunds or compensation will be given in these instances,
and we reserve the right to claim compensation for damages or inconvenience
caused.
To respect the enjoyment of
others, we ask that noise levels are kept to a minimum after 10:00pm.
Open fires, fire pits and rope
swings are also prohibited.
Children remain the responsibility
of their parents or guardians at all times in the lodge and on the Site. Please
ensure your children are supervised at all times.
Please note that smoking is not
permitted in the lodge or in the hot tub. This includes e-cigarettes.
Smoking is permitted on the
decking and in the entrance shelter. Please use the ashtrays provided. Please
do not throw cigarette butts over the decking balustrade.
11. Complaints
We want you to have an enjoyable holiday.
Should you have cause for complaint, please contact the Site Warden immediately
who will try to resolve your issue.
12. Liability – Please read this section as it is important that
you understand to what you are agreeing.
We only provide use of Balquhidder
Mhor Lodges for domestic and private use. You agree not to use the lodge for
any commercial, business or re-sale purposes. Therefore, we are not responsible
to you for any:
(a) loss of income or revenue;
(b) loss of business or business
opportunity;
(c) business interruption;
(d) loss of profit;
(e) loss of anticipated savings;
or
(f) loss of data.
In all cases
except personal injury or death caused by our negligence or fraud or fraudulent
misrepresentation, our maximum liability to you for the total of all claims
arising out of your booking with us shall be no more than to refund the amount
paid by you for the holiday less any cancellation, amendment or other separate
charges.
Balquhidder
Mhor Lodges are located in a forest environment; we cannot accept
responsibility for any damage, injury or inconvenience caused by plants or
wildlife.
We are not
responsible for anything which adversely affects your holiday which occur due
to events which are outside of our control (i.e. that we could not, even with
due care, have foreseen or avoided). Such circumstances include (amongst
others) war, civil unrest, industrial action, terrorist activity, natural
disaster, fire, adverse weather conditions, foot and mouth disease, SARS etc..
We will endeavour to manage any problems caused as a result of such an event
but shall not be liable to you for any losses caused by such event.
We are not
liable for damage to or theft of your personal possessions and we encourage you
to ensure that you have adequate cover under your existing home contents,
travel or any other applicable policy for the length of your stay.
13. Other important Information
Any
photographs, descriptions or advertising we issue, and any descriptions or
illustrations contained in our promotional material or on the website, are
issued or published solely to provide you with an approximate idea of our
Lodges.
All due care
and diligence is exercised in the production of such information, and
information concerning our cabin and its facilities has been compiled as
accurately as possible. However, there may be time when certain facilities are
temporarily not availableBalquhidder Mhor Lodges Booking Terms and Conditions
As a consumer,
you have legal rights in relation to your holiday at Balquhidder Mhor Lodges if
it is not as described. Advice about your legal rights is available from your
local Citizens' Advice Bureau or Trading Standards office.
Additional
terms and conditions to comply with Covid 19 guidance
It is
necessary for Balquhidder Mhor Lodges to take all necessary precautions to
ensure our environment is safe for guests and employees on the site. To enable
us to comply we require our guests to agree to undertake the following
measures:
·
Hand
sanitiser will be placed within the entrance of each lodge. Please ensure that
all guests in your party use the sanitiser prior to entering the lodge
·
Upon departure guests must strip the beds,
including pillow and mattress protectors, and place the used bedding and towels
in large plastic bags that will be provided.
·
Please place your in black bin liners
provided and leave the bags in the designated area upon departure. Additional
bin bags will be available upon request
Failure to
comply with these requirements will place a greater risk upon our cleaning team
and will incur a full forfeit of your Good Housekeeping deposit.
Conditions of booking
By making a Booking
Request you confirm that:
• you are 25
year of age or over
• you have the
authority of all persons in your party to book on their behalf
• if the
booking being made does not include yourself then there is at least one person
in your party that is at least 25 year or over
• you accept
these Terms
• you agree
that you will be responsible for any loss or damage caused by you, or any
member of your party accompanying you. The cost of damages or penalties will be
deducted from your Good Housekeeping deposit. You agree to pay for additional
costs invoiced to you if the damage or penalties caused is greater than the
value of the Good Housekeeping deposit,
• your group is
neither a stag nor hen party
• The maximum
number of people occupying your accommodation must not exceed the number shown
in the lodge. Should you exceed the occupancy of the lodge, you will forfeit
all your Good Housekeeping deposit (see section 8)
• Day visitors
are not permitted
1. Payment
If the arrival
date of your reservation is more than 45 days later than the date on which you
make the booking, we will request a deposit of £150.
The balance of
the payment for your holiday will be requested 45 days before the start of your
stay. We will send you a reminder email to pay the balance by bank transfer. If
you chose to pay by credit or debit card we will add a 3.5% surcharge.
If we do not
receive the full payment from you 45 days prior to your arrival date, we will
treat this as a cancellation of your booking reservation and you will forfeit
the total cost of any payments made to date.
For all
bookings received within 45 days of your holiday start date, full payment is
due at the time of booking.
Online payments
through the website can only be made online by PayPal using your PayPal account
or by checking out as a guest and using your Debit or Credit Card.
2. Cancellation and changes to your booking
Changes made
by you
If you want to
amend your booking, please notify us as soon as possible.
Amendments to
your booking can be made up to 28 days prior to the start date of your holiday,
subject to availability.
We reserve the
right to charge an administration fee of £25 for amendments to bookings
Cancellation by you
If you want to
cancel your booking, you must notify us as soon as possible and confirm this in
writing (by letter or email).
Provided the
written notice of cancellation is received by us not less than 28 days before
the start date of your holiday (your arrival date), only the deposit will be
forfeited.
For
cancellations made within 28 days of your Arrival Date, unfortunately, you will
forfeit all monies paid.
Cancellation by us
We reserve the
right to cancel your holiday. In the unlikely event of us having to cancel your
holiday (except where you have failed to make full payment on time) we refund
all monies paid to us.
Force Majeure
In exceptional
circumstances, such as but not restricted to instances where Government
regulations, such as (but not limited to) Covid 19 restrictions, where the lodges
are closed for your stay, then you will have the opportunity to reschedule the
original booking to a future date and duration of comparable value, at no extra
cost to you. No refund will be awarded in this situation, unless you cancel
within the criteria set out above (Cancellation by you). The option to
reschedule the original booking will remain open for one calendar year from the
arrival date of the original booking.
Please note
that any refunds due can only be made by the original payment method.
3. Who we are
Balquhidder
Mhor Lodges is a sole trader. Contact us at Balquhidder Mhor, Balquhidder Braes
Holiday Park, Lochearnhead, FK19 8NX.
4. How these terms and conditions apply to our contract.
We consider
these terms and conditions (the "Terms"), together with your booking reservation, our price list and our
booking confirmation set out the entire agreement between you and us for the
supply of our services to you (“Contract”).
We intend to rely upon these Terms in relation to the Contract between
you and us.
Please note
that by making a Booking Reservation, you and all members of your party agree
to be bound by these Terms. This does not affect your statutory rights as a
consumer. You should print a copy of the Terms for future reference.
Please also
ensure that you have checked that the details in your Booking Reservation are
complete and accurate before you submit the form and commit yourself to the
Contract.
If you think that there is a mistake in either
the Terms or the Booking Reservation and a change is required, please make sure
that you ask us to put this in writing. This can help avoid any problems about
what you expect from us and what we expect from you.
We reserve the
right to change these Terms at any time and any such changes will apply in
relation to any new Bookings Reservation submitted and made after the changes
are posted on the website.
Please read the
Terms each time you submit a Booking Request to ensure you understand the Terms
which will apply at that time as submission of a Booking Request shall signify
that you have accepted to be bound by the latest set of Terms.
5. Making a Booking
In order to make
a Booking Reservation, you will need to complete a booking form on the website
or a direct booking form which can be requested from us and emailed to you.
The booking
form process allows you to check and amend any errors before you submit the
Booking Reservation to us.
Please take the
time to read and check your booking at each stage of the booking process, as it
is your responsibility to provide us with the correct information.
After you
submit a Booking Reservation, you will receive an e-mail from us confirming that
we have received your Booking.
The
confirmation email of your reservation shall signify that we have accepted your
Booking Reservation subject to these Terms. At this point a Contract shall come
into existence between you and us on these Terms.
Our acceptance
of your Booking Reservation is at our absolute discretion and will only take
place once we issue an email confirmation accepting your Booking Reservation.
Subject to any
enduring conditions, the Contract will last until you and your party leave our
Site.
Our Contract
binds you, (the person named on the booking confirmation) and all members of
your party, including children. You must ensure that all members of your party
are aware of and accept these Terms. Our Contract continues until the last
member of your party has left the Site, including any extension to your stay
and for such time afterwards as may be necessary.
Please note
that we cannot permit a transfer of a booking to another person or party. The
existing booking will need to be cancelled in accordance with the terms as set
out within this document and a new booking made.
Booking duration
Bookings are
subject to minimum stay requirements, according to the type of break that you
choose.
If you have to
cut your booking short for any reason, we cannot give you a refund.
Single sex groups
Group and
single sex bookings are welcome with the understanding that from 10pm we ask
guests to respect the need for privacy and quiet by other guests.
The location is
not suitable for Stag or Hen parties.
6. Prices
You will pay to
us the price of your holiday as set out online at the time that you submit your
Booking Request.
Prices vary
depending on the time of the year. If your stay falls within two or more price
bands, the corresponding price for each date range will be charged for the days
that you stay during the relevant price band. We do not charge VAT.
7. Hot tub use
Please note
that in order to maintain the best levels of hygiene, your hot tub may have
been refilled on the day of your arrival. If this is the case, it will not be
fully warm for comfortable use until the evening of your arrival.
Plastic glasses
are provided for drinks in the hot tub.
Guests who wish
to use the hot tub should not be wearing fake tan products and we ask that
guests shower before using the hot tub.
(Note: guests
using the hot tub wearing fake tan products will leave an un-welcome deposit
around the rim of the hot tub since the action of the spa removes fake tan).
We will have to
charge you £100 to clean the hot tub should you or your guests fail to adhere
to this condition, and as a result the hot tub is contaminated and requires
cleaning.
Guests are not
permitted to take any glass into the hot tub. If glass is broken in the hot
tub, please evacuate the hot tub and report the incident to the site warden. A
charge of £250 plus any of the cost of any component repairs will be made.
8. Damage to our property
A £100
"Good Housekeeping and Damage" deposit will be required prior to your
arrival to cover any damage to the lodge, its contents or the site.
For groups of four
or more people, the damage deposit will be £200.
Please note
that you will be liable for the actual cost of any damage to the lodge, its
contents and the site (this may exceed your deposit and you will be required to
pay any excess).
If excessive
cleaning is required, the additional cleaning cost will be passed onto you. We
will provide photographic evidence of the wilful damage or mess within the
lodge to you.
Prior to your
departure, you agree to leave the lodge as you found it. This will mean
adhering to our Good Housekeeping policy as follows:
-
Ensuring that all crockery, cutlery, kitchen
equipment etc is cleaned and returned to its original location
-
The kitchen surfaces and the cooker surfaces are
cleaned down
-
Ensuring all lodge furniture, including soft
furnishings and decking furniture are returned to their original location if
you have moved them
-
All rubbish is taken out of the lodge and
deposited in the bin area by the park entrance. Please recycle where you can.
-
The above is our meaning of “Good Housekeeping”
If additional
work is required to be performed by our cleaning team as a result your failure
to adhere to our Good Housekeeping policy, we will deduct the cost of this work
from your Good Housekeeping deposit.
We shall be entitled to charge you
for any costs or expenses we incur as a result of any breakage, damage, loss or
failure by you to leave the cabin in a clean and tidy condition as per our Good
Housekeeping policy.
Please note
that in the event that we need to claim further funds from you due to any
damage, loss or costs that we may incur or subsequently incur, we reserve the right invoice you for those
damaged and to recover those charges by any formal means.
9. Arrival and Departure
Arrival time on
Site is between 4pm and 8pm on the agreed date of arrival.
If you are
likely to arrive after 8pm, please let us know by email or telephone.
Please note
that arrivals may, subject to availability and an early arrivals’ fee, may be
accommodated from 1pm.
If you are interested
in taking up this offer, please contact us by email before your arrival and at
least 7 days before your arrival date if you wish to request an early arrival.
You are
required to vacate the cabin by 10am on your agreed date of departure. Late departure
will result in your forfeit of your Good Housekeeping deposit.
10. Your Responsibilities when on Site
By making a
Booking you agree that you and your party will at all times comply with
requests of the Site Warden.
As the person
booking the holiday, you are responsible for the behaviour of all members of
the party whilst on the Site.
The lodge must
be left in a clean and tidy condition, as you found it, including the barbeque.
You agree to take all your waste and rubbish from the lodge and deposit it in
the site’s refuse area at the entrance of the site. Please recycle where you
can.
Please make us
(by email or phone), or the Site Warden aware of any breakages or damage caused
during your stay.
You agree to
respect the lodge, it’s contents, the hot tub and surrounding area.
You are responsible for the
behaviour of all members of your party. Please show consideration to other
guests on the site.
Noisy or disruptive behaviour,
especially at night, wilful damage to the Site or lodges or other behaviour
considered may result in us asking you or a member of your party to leave the
Site immediately. No refunds or compensation will be given in these instances,
and we reserve the right to claim compensation for damages or inconvenience
caused.
To respect the enjoyment of
others, we ask that noise levels are kept to a minimum after 10:00pm.
Open fires, fire pits and rope
swings are also prohibited.
Children remain the responsibility
of their parents or guardians at all times in the lodge and on the Site. Please
ensure your children are supervised at all times.
Please note that smoking is not
permitted in the lodge or in the hot tub. This includes e-cigarettes.
Smoking is permitted on the
decking and in the entrance shelter. Please use the ashtrays provided. Please
do not throw cigarette butts over the decking balustrade.
11. Complaints
We want you to have an enjoyable holiday.
Should you have cause for complaint, please contact the Site Warden immediately
who will try to resolve your issue.
12. Liability – Please read this section as it is important that
you understand to what you are agreeing.
We only provide use of Balquhidder
Mhor Lodges for domestic and private use. You agree not to use the lodge for
any commercial, business or re-sale purposes. Therefore, we are not responsible
to you for any:
(a) loss of income or revenue;
(b) loss of business or business
opportunity;
(c) business interruption;
(d) loss of profit;
(e) loss of anticipated savings;
or
(f) loss of data.
In all cases
except personal injury or death caused by our negligence or fraud or fraudulent
misrepresentation, our maximum liability to you for the total of all claims
arising out of your booking with us shall be no more than to refund the amount
paid by you for the holiday less any cancellation, amendment or other separate
charges.
Balquhidder
Mhor Lodges are located in a forest environment; we cannot accept
responsibility for any damage, injury or inconvenience caused by plants or
wildlife.
We are not
responsible for anything which adversely affects your holiday which occur due
to events which are outside of our control (i.e. that we could not, even with
due care, have foreseen or avoided). Such circumstances include (amongst
others) war, civil unrest, industrial action, terrorist activity, natural
disaster, fire, adverse weather conditions, foot and mouth disease, SARS etc..
We will endeavour to manage any problems caused as a result of such an event
but shall not be liable to you for any losses caused by such event.
We are not
liable for damage to or theft of your personal possessions and we encourage you
to ensure that you have adequate cover under your existing home contents,
travel or any other applicable policy for the length of your stay.
13. Other important Information
Any
photographs, descriptions or advertising we issue, and any descriptions or
illustrations contained in our promotional material or on the website, are
issued or published solely to provide you with an approximate idea of our
Lodges.
All due care
and diligence is exercised in the production of such information, and
information concerning our cabin and its facilities has been compiled as
accurately as possible. However, there may be time when certain facilities are
temporarily not available. Such
situations may be dictated by local circumstances, unsuitable weather
conditions, necessity for maintenance or redecoration.
This Contract
is between you and us. No other person shall have any rights to enforce any of
its Terms.
You may not
transfer any of your rights or obligations under these Terms to another person
without our prior written consent, which we will not withhold unreasonably. We
can transfer all or any of our rights and obligations under these Terms to
another organisation, but this will not affect your rights under these Terms.
These Terms and
any non-contractual obligations relating to these Terms shall be governed by
and interpreted in accordance with Scottish law. This means a Contract for
Lodge stay purchased through us and any dispute or claim arising out of or in
connection with it will be governed by Scottish law.. Such
situations may be dictated by local circumstances, unsuitable weather
conditions, necessity for maintenance or redecoration.
This Contract
is between you and us. No other person shall have any rights to enforce any of
its Terms.
You may not
transfer any of your rights or obligations under these Terms to another person
without our prior written consent, which we will not withhold unreasonably. We
can transfer all or any of our rights and obligations under these Terms to
another organisation, but this will not affect your rights under these Terms.
These Terms and
any non-contractual obligations relating to these Terms shall be governed by
and interpreted in accordance with Scottish law. This means a Contract for
Lodge stay purchased through us and any dispute or claim arising out of or in
connection with it will be governed by Scottish law.